ej77 — Terms & Conditions

1 Introduction & Definitions

ej77 is an online gaming and betting platform that provides casino games, slots, and sports betting services for players in Bangladesh. These terms and conditions ("Terms") form a binding legal agreement between the company operating the ej77 platform ("ej77", "we", "the operator") and the person using the platform ("user", "member", "player").

1.1 Key Definitions

• "Platform" — ej77's website, mobile version, and all related services.
• "Account" — a personal user profile registered on the platform.
• "Balance" — the total funds currently in your account.
• "Bonus Funds" — money granted as a promotional offer, which cannot be withdrawn before certain wagering conditions are met.
• "Wagering Requirement" — the obligation to place a specified amount in bets before bonus funds can be withdrawn.
• "KYC" — Know Your Customer, the identity verification process.

By accessing or using the platform, you confirm that you have read, understood, and agreed to these terms in full.

2 Eligibility & Registration

2.1 Age & Eligibility Requirements

To open an account and use services on ej77, you must meet the following conditions:

• You must be at least 21 years old.
• You must operate the account in your own name and of your own free will.
• You must be of sound mind and full mental capacity.
• It is your responsibility to ensure that online gaming is not prohibited by law in the region where you reside.

2.2 Registration Process

You must provide accurate and up-to-date information at the time of registration. Providing false information may result in account closure and forfeiture of funds. Each person may operate only one account — creating multiple accounts is strictly prohibited.

2.3 Identity Verification (KYC)

ej77 reserves the right to verify identity at any time using a national ID card, passport, or other government-issued identification. Withdrawals may be delayed if verification is not completed.

3 Account Management

3.1 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. You are personally responsible for all activity carried out under your account. If you forget your password or have concerns about your account's security, contact the support team immediately.

3.2 Account Inactivity

Accounts that remain inactive for an extended period (12 consecutive months) may be considered inactive. ej77 will notify you in advance by email. The balance of an inactive account will remain secure.

3.3 Account Transfer Prohibited

Transferring, selling, or giving your account to another person is strictly prohibited. Any such activity will result in immediate account closure.

4 Deposits & Withdrawals

4.1 Deposit Rules

The following methods are accepted for depositing funds at ej77: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as DBBL, Islami Bank, and Dutch-Bangla Bank).

All deposit transactions are processed instantly. Deposit information must be accurate and complete — ej77 will not be responsible for any delay or complication caused by incorrect information.

4.2 Withdrawal Rules

After a withdrawal request is successfully submitted, processing is generally completed within 30 minutes to 3 hours. The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳500 (five hundred taka).
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be on hold if KYC verification has not been completed.
• Bonus funds with an active wagering requirement cannot be withdrawn.
• A withdrawal request can be cancelled, but this may not be possible if it has already been processed.

4.3 Currency & Tax

All transactions on the platform are conducted in Bangladeshi Taka (৳/BDT). Any applicable taxes or duties (if any) are entirely the user's own responsibility to pay.

5 Bonuses & Promotions

5.1 Welcome Bonus

A 100% welcome bonus applies on your first deposit at ej77 — up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳32,000 → ৳15,000 bonus (maximum limit) → total balance ৳47,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only (not on the combined deposit and bonus total).

5.3 General Bonus Terms

• Each bonus offer has its own expiry period; expired bonuses are cancelled automatically.
• Bets placed with bonus funds count across all eligible games, though certain games may be excluded from wagering calculations.
• It may not be possible to have more than one bonus active at the same time.
• For any questions about bonuses, contact the support team.
• If evidence of fraud or unusual betting patterns is found, bonus funds will be cancelled.

5.4 VIP Cashback Program

ej77's VIP program has five tiers, each offering a weekly cashback benefit. You can move up to a higher tier based on regular play:

• Bronze — weekly cashback up to 0.3%.
• Silver — weekly cashback up to 0.6%.
• Gold — weekly cashback up to 0.9%.
• Platinum — weekly cashback up to 1.2%.
• Diamond — weekly cashback up to 1.5%.

The cashback amount is calculated based on net losses for that week. Contact support for details on VIP benefits.

6 Gaming Policy

6.1 Fair Play

ej77 ensures fair play across all games. Our games are operated using software from certified game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming, and others), and all outcomes are controlled by an RNG (Random Number Generator).

6.2 Betting Limits

Minimum and maximum betting limits apply for different games and markets. These limits are clearly stated on the game platform.

6.3 Sports Betting

For sports betting, final settlement will only be completed after results are officially announced. If a match or event is cancelled, suspended, or left unresolved, the related bet may be voided and funds returned. ej77 reserves the right to change displayed odds in exceptional circumstances.

6.4 Technical Errors in Games

Any result or win arising from a technical error will not be considered valid. In such cases, ej77 reserves the right to refund the bets from the affected round.

7 Prohibited Activities

Any of the following activities is strictly prohibited and may result in immediate account closure:

• Providing fraudulent, forged, or unverifiable information.
• Creating or operating multiple accounts.
• Abusing the bonus system — attempting to earn bonuses in an irregular manner using any strategy or software.
• Operating the platform through bots, scripts, or any automated software.
• Money laundering or any unlawful financial activity.
• Unauthorized access to another user's account.
• Abusive or threatening behavior toward ej77 staff.
• Any attempt to undermine the platform's security systems.

If any of the above violations are detected, ej77 may temporarily suspend the account pending completion of an investigation and cancel any bonus funds received.

8 Responsible Gaming

ej77 places the highest priority on responsible gaming. We believe gaming is a form of entertainment — not a way to earn money. The following tools are available to users:

• Setting deposit limits (daily, weekly, or monthly).
• Self-Exclusion — the option to temporarily close your account for a set period.
• Reality check — regular alerts about time spent and money used.

If you feel that gaming is having a negative impact on your daily life, family, or financial situation, contact the support team immediately or visit the Responsible Gaming page.

9 Privacy & Data Protection

ej77 takes the protection of users' personal information very seriously. All data is kept secure using SSL encryption technology. We never sell your personal information to third parties.

To learn more about how data is collected, used, and stored, read our Privacy Policy.

9.1 Cookie Usage

ej77 uses cookies to improve the browsing experience and to operate services correctly. By using the platform, you consent to the use of cookies.

10 Limitation of Liability

ej77 will not be held responsible for the following:

• Gaming disruptions caused by internet disconnection or technical issues.
• Delays or errors related to third-party services (payment gateways, game providers).
• A user's own negligence or misuse of account information.
• Unforeseen or unavoidable circumstances (force majeure) such as natural disasters, government decisions, etc.

To the extent permitted by law, ej77's maximum liability in any case will not exceed the total amount of the transaction in question.

11 Suspension and Termination of Service

11.1 ej77's Rights

ej77 reserves the right to suspend or cancel any user's service at any time and for any reason without prior notice, particularly when:

• Any clause of the terms and conditions is violated.
• Fraudulent or illegal activity is suspected.
• Due to regulatory or legal requirements.

11.2 User's Rights

You may request the closure of your account at any time through the support team. Before the account is closed, you will be given the opportunity to withdraw any valid balance (provided there are no ongoing wagering conditions).

12 Changes to Terms and Conditions

ej77 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be notified via email or a notice on the platform. Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions.

The date of each change will be noted at the top of this page as "Last Updated". It is your responsibility to check this page regularly.

13 Dispute Resolution

13.1 Complaints Process

For any complaint or dispute, please contact ej77's support team first. The support team is available 24/7 via live chat and email. Email: [email protected]

13.2 Commitment to Fair Resolution

ej77 is committed to resolving all complaints as quickly and fairly as possible. Both parties will endeavour to reach a resolution through mutual discussion. In the case of disputes regarding the outcome of any game, game logs and server records will be considered as final evidence.

14 Contact

For any questions or comments regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 (Bengali & English)
• Email: [email protected]

Our team is able to provide support in both Bengali and English and is at your service seven days a week, twenty-four hours a day.